FAQ's - Frequently Asked Questions
What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move?
This refers to a move of more than 100 miles within the same state.
How are fees determined for a local move?
Most moving companies use an hourly rate for local moves. This price normally includes the driving time required to arrive at your home, to your destination and then back to the moving company.
Can my movers disconnect my gas?
No, movers are not licensed to disconnect gas so you will have to hire another professional to perform this service.
What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.
Should my movers pack my breakables?
We recommend letting professional movers pack breakable items because most insurance providers will only cover the cost of damage done to breakable items that have been packed by a professional moving company.
What is full-value coverage?
If you purchase this type of coverage, your moving company will either replace a damaged or lost item with an article of similar kind and value, pay you for the replacement cost, repair the item or pay you the cost of any necessary repairs.
Can my moving company store my items temporarily?
Some moving companies will temporarily store your items in a safe storage facility. However, you have to pay for any warehouse valuation coverage, final delivery charges from the warehouse and any storage charges.
What is a Bill of Lading?
This is an official contract between you and your moving company.
What is a booking agent?
This is the agent you choose as your mover or the member of a van line that will coordinate all dates and services for your move.
How can I ensure that special items will treated with extra-special care?
You can move some of the items that have high sentimental or monetary value yourself. If you prefer to let your movers complete this task, make sure you clearly indicate which items you would like them to take special care with during the move.
What is valuation insurance?
Valuation insurance covers you for any damage that occurs to your belongings while they are in transit or stored in another vehicle.
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