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FAQ's - Frequently Asked Questions


What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.

What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.

What is an intrastate move?
This refers to a move of more than 100 miles within the same state.

Can I ride with the movers on my moving day?
No, moving companies do not allow passengers to accompany them in the moving truck for liability reasons.

Does a moving company need to be licensed?
Moving companies are actually registered. This means the federal government has issued them a certificate of authority that allows them to move household goods in any of the 50 states. Local moving companies may also be registered with the US Department of Transportation to move interstate shipments within certain geographical areas.

Why is my city not listed on the ?to city? drop down?
We pull into our database the largest cities in the states. If your city is not listed, please select ?other? and enter your city name into the field. (Or you can select the nearest city to your destination that is listed on the drop down.

What is a moving kit?
This is a kit that has been designed by professional packers to include everything you need to pack an entire home or apartment.

What is a bulkhead?
This is a divider or partition that separates your items from the rest of the trailer or moving truck.

What is shuttle service?
This refers to the use of a smaller vehicle to provide access to residences when movers can’t use their regular large moving equipment. This may occur due to steep, narrow or winding driveways, blocked access due to trees or height or weight restrictions on bridges or overpasses.

What are linehaul charges?
These are basic charges for long distance move that are calculated by the weight of your shipment and total mileage.

Am I guaranteed that my online move estimate will be 100% accurate?
Additional moving costs may be required by any moving company so you may need to pay extra at the end of your move. However, the more details you provide beforehand, the more accurate your quote will be.

What should I do with kitchen items that I need to use?
We recommend that you pack up all your items or have the movers pack them and prepare to dine out or use paper plates for a few days prior to your move.

Will I have to pay for anything besides labor costs for my move?
Yes, you may have to pay for required packing supplies and for special care required to pack delicate or oversized items such as televisions or pianos. Make sure to discuss these fees with your moving company before your move.

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